RWANDA MILITARY HOSPITAL
P.o Box: 3377 KIGALI-RWANDA
Rwanda Military Hospital (RMH) was built in 1968 as a military referral hospital. It continued to provide health care services to the military and their immediate families until after the 1994 genocide against the Tutsi when doors were opened to the general population. RMH currently treats 80% civilian and 20% military patients.
While RMH has been offering secondary and tertiary level health care services, its new strategic direction focuses on referral hospital (and teaching) activities. The 5-year strategic plan (2011-16) clearly defines the parameters for making RMH a fully-fledged referral hospital of excellence. The Government of Rwanda, through the Ministries of Health and Defense, is committed to offering quality health care services to the military and the general population through strengthening and refocusing RMH in terms of the infrastructure, human resources capacity building, equipment and management systems. Development partners are encouraged to work with the Government to ensure that RMH has the required capacities to deliver quality services as a referral and teaching hospital.
The four major objectives (or programs) that will be the drivers of RMH’s new vision are:
1. Human Resources Capacity Building – While human resource development will continue at all levels, recruitment of young doctors, nurses and paramedics will be a priority. This will entail motivating and innovative approaches that will serve to attract and retain the most skilled individuals in Rwanda in order to offer the best health care services.
2. Ultra-Modern Management Systems – RMH will utilize the modern ICTs as drivers for modernity in its management systems. ICTs will be a pivotal step in making integrated electronic patient records, accounting systems, pharmacy and billing systems operational. Modern internal and external communication methods, with Voice over Internet Protocol (VoIP), will be utilized to enhance the efficiency of RMH’s operations. One key innovation will be the installation of E-health (including telemedicine) infrastructure so that specialist and teaching departments can communicate with clients within and outside Rwanda.
3. Infrastructural Rehabilitation and/or Construction – Efforts will be made to change the face of RMH by addressing the sanitation and hygiene challenges posed by the current open and polluting waste disposal system and the presence of asbestos in the hospital. Progressive and phased rehabilitation and/or construction will be conducted based on resource mobilization and availability.
4. Equipment, Supplies and Consumables Acquisition – As a referral hospital, RMH’s aim will be to provide the highest possible quality of services in the health sector, requiring modern and state of the art equipment in all departments. These services must be supported by adequate supplies of drugs and consumables.
Key Success Factors